Privacy

What information does Moodbeam collect?

The information we may collect as you use Moodbeam.co.uk falls into two categories:

Personal Data

This is information that identifies you or can be used to identify or contact you. This may include your name, address, email address, location, age, gender, IP address (where it has not been clipped or anonymised) and telephone number. This information is only collected if you voluntarily submit it to us, e.g. to comment on an article, etc.

Non-Personal Data

Like most websites, we gather general, non-personal information on our visitors for statistical purposes. This cannot be used to identify or contact you. This might include your IP address (where it has been not been clipped or anonymised), the browser you use and similar anonymous data.

How is this information used?

Personal data you submit on Moodeam will only be used to contact you where necessary, e.g. to reply to a message you submit, to send you any information or notifications you ask for, to process an order in our online store etc. Any personal data communicated via our online, email and phone support services is confidential within normal limits.

Your email address, for example, will not be used to send you our email newsletter unless you specifically sign up to receive it. Moodbeam.co.uk does not carry any third-party advertising so your data is not being used for commercial targeting.

We also use visitor information to get a better understanding of how people use the website, e.g. which pages are most popular, which links people find most useful, etc. This helps us to improve the site and provide better information and support for those who use it.

Does Moodbeam share this information with others?

Moodbeam will never sell any personal data you submit to us to a third party.

Non-personal information may occasionally be used to compile statistics that may be shared with others – e.g. the number of visitors to the site, etc.

Some areas of the site, such as the email newsletter or sections involving online payment, depend on applications or software built by trustworthy, reputable third parties. These third parties are bound by similar privacy and data protection requirements as Moodbeam. For more information, see the Moodbeam.co.uk terms of use.

Personal data will only be released to external sources in order to comply with applicable laws, summonses, search warrants, court or regulatory orders, or other statutory requirements.

Security

Personal data submitted to Moodbeam.co.uk is held on secure servers. While no data transmission over the internet can ever be guaranteed to be 100% secure, we will take all reasonable steps (technically and organisationally) to protect your information. We will also work only with third parties with clear and suitable privacy and data protection policies of their own. See the Terms of Service for more information on these third parties. Where you are directed to a third party site, please read their terms of service before submitting your details.

Do I need to do anything?

No. You only need to contact us:

  • to inform us of changes to your personal data. As per the Data Protection Acts 1988 and 2003, we will then update or delete your personal data accordingly.
  • to find out what information we hold on you at any time. Requests of this type may be subject to a fee. To contact us, simply email info@moodbeam.co.uk

Changes to this Privacy Policy

From time to time, this policy may be updated to take account of new services offered on Moodbeam.co.uk or new procedures, or to amend its wording/spelling. Updates take effect as they are posted here and the date of the most recent changes should at all times be displayed on this page. Remember too that the Terms of Service page contains specific details on the various services offered on the site.

If we are making any significant changes that would affect how your personal data is used, we will notify you to outline your options.